Terms of Service
Last updated: 22 September 2026
These terms apply to your use of this website and, where relevant, to services provided by Gelosia Ltd (t/a Gelosia Services) (“we”, “us”). We are a UK limited company (Company No. 08924768). Registered office: 3 Tacon Road, Felixstowe, Suffolk, IP11 2DT.
If you have questions, contact doug@gelosia.co.uk.
Using this website
You may browse this site for information about our services. Do not misuse the site (for example by attempting to disrupt it, scrape it aggressively, or submit malicious content through forms). Content on this site is for general information only and is not legal, financial or technical advice tailored to your business until we agree a paid engagement in writing.
Enquiries and discovery sessions
A free discovery session is an informal conversation to explore whether AI may help your business. It creates no obligation to buy. Anything discussed remains confidential on our side; please do not share sensitive personal data or third-party confidential information unless it is necessary for the discussion.
Paid services
Paid work (for example AI setup, automation, cloud or private AI hosting, retainers, or AI Receptionist packages) is governed by a separate written agreement, quote, or statement of work that we send you before work starts. That agreement sets scope, fees, timelines, and responsibilities. If there is a conflict between that agreement and these website terms, the written agreement takes priority for that engagement.
Prices shown on this website are indicative and may change. Final fees are those we confirm in writing. Payment is typically via Revolut Business or another method we agree; there is no card payment form on this site.
Your responsibilities
You are responsible for providing accurate information, lawful access to systems and data we need to deliver the service, and for decisions your business makes using any AI tools we install or configure. You must have the right to use any documents, customer data, or accounts you ask us to connect.
AI and outcomes
AI tools can make mistakes. Outputs should be reviewed by a person before they are relied on for business, legal, financial or safety decisions. We set tools up carefully and train your team where agreed, but we do not guarantee specific commercial results (for example a set number of extra bookings or billable hours) unless that guarantee is written into your engagement agreement.
Intellectual property
Website design, text and branding belong to us or our licensors. You may not copy substantial parts of this site for commercial use without permission. For paid projects, ownership of deliverables is as set out in the engagement agreement (typically you own your data; we retain our pre-existing tools, templates and know-how).
Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under English law. Subject to that, we are not liable for indirect or consequential loss (including lost profit or lost data) arising from use of this website. For paid services, liability is limited as stated in the written engagement agreement and in line with our professional indemnity insurance.
Privacy
How we handle personal data is described in our Privacy Policy.
Changes
We may update these terms from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you accept the revised terms for website use. Existing paid engagements continue under their own agreements unless we agree otherwise in writing.
Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer you may also rely on mandatory rights in your country of residence.