AI Receptionist
24/7 call answering on your existing number. Takes messages, books appointments and emails you a summary — natural voice, GDPR-compliant.
Local first. Cloud when you need it. Results that pay for themselves.
AI that works for your business — without the cloud bill
Most business problems — drafting emails, summarising documents, answering customer queries, processing quotes — can be solved by a small AI model running on a laptop or a low-cost server you already own. No per-token charges. No data leaving your building. We set it up, show your team how to use it, and leave you running independently.
Running a local model costs roughly the same as leaving a PC on overnight. Compare that to paying for every word sent to a cloud API — for a busy Suffolk SME that adds up fast. We use open-source models (Llama, Mistral, Phi) matched to your actual workload. When local is not practical — not enough hardware, need 24/7 phone cover, or a managed service — we set up a bought-in cloud option you control, at a clear monthly price.
Based in Felixstowe, Suffolk
Private by default. Cloud when it earns its keep.
We prefer a private AI on your own hardware or a dedicated server you control — so documents and conversations stay with you. If you cannot run local AI, we set up a bought-in managed service (cloud rental, AI Receptionist, and similar) with a clear monthly price and no surprise per-token bills. You choose what leaves your building.
From £495 one-off · or from £79/month managed
Sound familiar?
The problems every Suffolk business owner already knows
You do not need to understand AI to recognise these. They are the same problems that eat your evenings and your weekends — and most of them have a straightforward fix.
The time tax
Writing quotes, job sheets, follow-up emails, compliance records, marketing posts — none of it earns you money directly, but it still takes hours every week. A local AI drafts all of it from a few bullet points. You check, tweak, send.
- ✓Quotes and estimates drafted from voice notes
- ✓Emails and follow-ups written in your tone
- ✓Health & safety, GDPR, and compliance docs kept current
- ✓Social posts and newsletters generated from a brief
Knowledge silos
One person knows the supplier contacts, the process quirks, the customer history. When they leave — or go on holiday — operations slow to a crawl. We turn that knowledge into a private, queryable resource your whole team can use, running on your own hardware.
- ✓Procedures, manuals, and tribal knowledge made searchable
- ✓Client history summarised before every meeting
- ✓New staff onboard faster with an AI that answers their questions
- ✓No data sent to any cloud — stays on your server
After-hours gaps
Enquiries arrive at 11pm. Bookings are lost because nobody is watching the inbox. You cannot afford a receptionist, but you cannot afford to miss leads either. A local AI handles first-response emails and FAQ queries around the clock — no per-message charges, no data leaving your building.
- ✓First-response emails sent automatically overnight
- ✓FAQ and booking queries answered 24/7
- ✓Enquiries triaged and flagged so you review in the morning
- ✓Flat monthly cost — not per reply, per token, or per user
Recognise more than one of these?
Most Suffolk businesses we talk to have all three. A free 30-minute conversation is enough to work out which one to fix first — and whether a local model, a workflow, or something else entirely is the right tool.
Show me the money
What this is actually worth to a Suffolk business
These are real scenarios from businesses like yours. The numbers are conservative — based on average hourly rates, typical missed-enquiry rates, and actual time-on-task. Badge figures are estimated net gain (or risk avoided) after costs — not full turnover.
Trades & Contractors · Ipswich / Felixstowe
The builder who was losing jobs to slower quoters
+£18k
net / year
Before
3 hrs per quote, evenings only. Sending 4–5 quotes/month. Win rate roughly 1 in 3. Missing faster competitors.
After
AI drafts from voice note in 8 minutes. Sending 12–15 quotes/month. Same win rate, 3× the volume submitted.
At an average job value of £2,200, winning 2 extra jobs a month adds £52,800 turnover. The +£18k badge is a conservative net after materials and labour — well above the cost of setup.
Setup cost: £495 one-off (P1 AI Starter)
Holiday Lets & Tourism · Suffolk Coast
The Aldeburgh holiday let owner losing late-night bookings
+£6,400
net / year
Before
~40% of enquiries arrive after 8pm. Responses sent next morning. Roughly 2 bookings/month going to faster-responding competitors.
After
AI answers within 2 minutes with availability, pricing, and a booking link. Overnight enquiries converted at the same rate as daytime ones.
At £800 average booking value, recovering 2 bookings a month is £19,200 turnover. After a managed server at £79/month, the +£6,400 badge is the conservative net left over.
Running cost: £79/month (P2 Cloud Rental)
Professional Services · Ipswich / Bury St Edmunds
The accountant spending Sundays on client prep
+£22k
billable / year
Before
40 minutes reading client notes before each meeting. 6 client meetings/week. That is 4 hours of unbillable prep every week — around 200 hours/year.
After
AI summarises client history, recent correspondence, and outstanding actions in 90 seconds. Prep time drops to under 5 minutes per meeting.
At £110/hour, recovering 190 hours/year is about £20,900 in billable time — rounded to the +£22k badge — or the ability to take on 4–5 more clients without hiring. The private AI runs on an office server: no client data leaves the building.
Setup cost: £1,200 + £99/month (P3 Private AI Office)
Agriculture & Food · Suffolk Farming
The farm shop avoiding a £10,000 compliance fine
£10k+
risk avoided
Before
Food hygiene logs, allergen records, and COSHH sheets updated manually — or not updated at all. EHO inspection risk. Fine range: £2,500–£20,000 plus reputational damage.
After
AI generates and updates all required documentation from simple inputs. Inspection-ready at any time. Staff trained to use it in one session.
Suffolk EHO inspections are unannounced. The average fine for a Category C food hygiene breach is £5,000–£10,000. Keeping documentation current removes the risk entirely — and takes less time than a weekly staff meeting.
Setup cost: £495 one-off (P1 AI Starter)
The setup pays for itself. Usually within 60 days.
Every scenario above was modelled conservatively — half the potential gain, not the best case. The AI Starter package at £495 breaks even the moment it saves you one week of quote-writing, one missed booking, or one avoided compliance notice. After that, every hour it saves is pure margin.
Never miss another call
AI Receptionist — your phone answered 24/7
An intelligent call answering service that handles your incoming business calls automatically. Natural-sounding AI answers enquiries, takes messages, books appointments and captures leads — on your existing number.
Keep your number
Simple call forwarding. No provider change, no porting.
Sounds human
Natural conversation — not robotic menus or hold music.
GDPR by design
Calls never recorded. Audio deleted after the conversation. EU hosting.
You get the summary
Every call captured and emailed — leads, messages, next steps.
Built for Suffolk SMEs who cannot afford a missed lead
Enquiries after hours, busy mornings, lunchtime rushes — the AI Receptionist picks up when you cannot. Plans from £39/month (Lite) through Plus and Unlimited. Plus and Unlimited book appointments on the call; Unlimited adds API integrations.
What is an AI Receptionist?+
An AI Receptionist is an intelligent call answering service that handles your incoming business calls automatically, 24/7. It uses a natural-sounding AI voice to answer enquiries, take messages, book appointments and capture leads.
Is it worth it for a small business?+
For most UK small businesses, yes. A single missed call can mean a lost booking, a lost lead, or a lost customer. AI Receptionist makes sure every call gets answered, captures the details that matter, and gives you a full summary of the conversation.
Can I keep my existing business phone number?+
Yes. You don't need to change provider or port your number. The AI Receptionist works through simple call forwarding to your existing line.
More questions — GDPR, booking, CRM — are covered on the Services page (from £39/month).
ICO Registered
Data protection registered
Professionally Insured
Professional indemnity cover
11 Years in Business
Limited company since 2014
What we do
Four practical offers. You can start with a free chat and decide from there.
Automation
Connect AI to the tools you already use — email, spreadsheets, forms and your CRM — so routine work happens in the background.
Private AI
An assistant that lives on your hardware or private server. Your documents stay under your control.
Cloud AI
When local hardware is not enough, we run a managed cloud AI for you — clear monthly price, no surprise per-token bills, and you still get the practical setup and training.
Also from Gelosia: VideoSnap — capture guided videos on any phone and turn them into structured, AI-ready workflow data.
Explore VideoSnap →Trust and registration
Gelosia Ltd is a UK limited company. We are ICO registered and hold professional indemnity insurance.
ICO registered
Registration ZC230618
Companies House
Gelosia Ltd, Company No. 08924768
Ready to see if AI is worth it?
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